Terms of service
Terms & Conditions
French Compliance Institute
Last updated: March, 2026
These Terms and Conditions govern the access and use of the website:
https://frenchcomplianceinstitute.com/
They regulate the purchase and use of online training services offered by the French Compliance Institute.
Article 1 — Legal Information
The website French Compliance Institute provides professional online training services through an e-learning platform.
Website:
https://frenchcomplianceinstitute.com/
Contact email:
[email protected]
The website publishes digital training content accessible through a secure learning platform.
Article 2 — Purpose of the Terms
These Terms and Conditions define the relationship between:
- French Compliance Institute (the provider)
- users of the website
- customers purchasing training courses
They govern:
- website access
- user accounts
- course purchases
- use of the e-learning platform
Any registration or purchase implies full acceptance of these Terms.
Article 3 — Definitions
For the purpose of these Terms:
-
Platform - The digital learning environment accessible through the website.
-
User - Any individual accessing the website or training platform.
-
Customer - A user who purchases or subscribes to training services.
- Course - Any digital learning programme available on the platform.
- Subscription - A recurring payment allowing access to selected courses.
Article 4 — Description of Services
French Compliance Institute provides online professional training courses in areas including compliance, regulation, governance, and professional development.
Courses may include:
- recorded video lessons
- downloadable learning materials
- quizzes or assessments
- certification of completion
The exact structure of each course is described on the website.
The company reserves the right to update course materials to reflect regulatory changes or educational improvements.
Article 5 — User Account
Access to courses requires the creation of a personal account.
Users must:
- provide accurate registration information
- maintain the confidentiality of login credentials
- use the platform only for personal learning purposes
Account sharing is strictly prohibited.
The platform may suspend accounts that violate these rules.
Article 6 — Course Purchase and Ordering Process
Customers may purchase courses directly through the website.
The ordering process includes:
- selecting a course or subscription
- confirming the order
- completing payment through the secure payment system
After payment confirmation, the course becomes available in the user's account.
A confirmation email is sent to the customer.
Article 7 — Pricing and Payment
Course prices are displayed on the website.
Prices may be presented:
- per individual course
- through subscription packages
- through bundle offers
Payments are processed through secure online payment systems.
French Compliance Institute reserves the right to modify prices at any time. However, the price applied is the one displayed at the time of purchase.
Article 8 — Subscriptions
Some services may be offered through recurring subscriptions.
Subscriptions may provide:
- access to multiple courses
- access to new courses added during the subscription period
- additional learning resources
Subscriptions renew automatically unless cancelled before the renewal date.
Users may cancel subscriptions through their account settings.
Access continues until the end of the billing cycle.
Article 9 — Right of Withdrawal
In accordance with European consumer law, customers normally benefit from a 14-day withdrawal period for distance purchases.
However, for digital services such as online training, the withdrawal right may be waived if:
- the user requests immediate access to the course
- the user acknowledges that the right of withdrawal ends once access begins
This condition is confirmed during the purchase process.
Article 10 — Access to the E-Learning Platform
Courses are delivered through the online learning platform.
Access is provided via the user account.
Access duration may vary depending on the course.
The platform may occasionally be unavailable due to maintenance or updates.
French Compliance Institute will make reasonable efforts to maintain service availability.
Article 11 — Certificates
Certain courses may provide a certificate of completion.
Certificates confirm that the learner completed the course requirements.
Certificates do not constitute an officially recognised academic qualification unless stated otherwise.
Article 12 — Intellectual Property
All content available on the platform is protected by intellectual property laws.
This includes:
- course videos
- training materials
- documents and presentations
- logos and branding
Users may not:
- reproduce training materials
- distribute course content
- record or share lessons publicly
Any unauthorised use may result in legal action.
Article 13 — User Obligations
Users agree to:
- respect intellectual property rights
- use the platform in good faith
- comply with applicable laws
Users must not attempt to:
- disrupt the platform
- access restricted systems
- copy or redistribute course materials.
Article 14 — Liability
French Compliance Institute provides educational services with reasonable care.
However, the company cannot guarantee uninterrupted access to the platform.
The company is not responsible for:
- internet connection issues
- technical problems on user devices
- external service outages
The platform provides training resources but does not guarantee professional outcomes.
Article 15 — Personal Data Protection
User data is processed in accordance with applicable data protection laws including the General Data Protection Regulation (GDPR).
Personal data may be collected for:
- account management
- course access
- communication with users
- service improvement
Further information is available in the website’s Privacy Policy.
Article 16 — Account Suspension or Termination
French Compliance Institute may suspend or terminate accounts in cases such as:
- violation of these Terms
- fraudulent activity
- misuse of platform resources
Termination may result in loss of access to purchased courses.
Article 17 — Modification of Terms
French Compliance Institute may update these Terms at any time.
Users will be notified of significant changes.
Continued use of the platform constitutes acceptance of the updated Terms.
Article 18 — Governing Law
These Terms are governed by the laws applicable to the operation of the platform.
Any disputes related to the website or training services will be subject to the jurisdiction of competent courts.